If you have any questions that are not answered in the FAQs below or are unable to find an answer to a question about becoming a non-profit member feel free to send us an email anytime. We are happy to help.
Plain and simple – USIS can offer you the things your organization needs for considerably less than retail value so you can do more with less and stay within your budget.
In order to receive donations from USIS you must first be a registered non-profit. Once you are registered with USIS and we have had a chance to confirm your non-profit status all members will be able to place orders for products directly from our website.
Membership is free. A small handling fee is applied to all sold products to cover administrative costs, but that is it. We aim to keep costs as low as possible for both parties so everyone has the maximum potential to increase their impact.
In most cases approval will take up to one business day. Often times less. In order for USIS to confirm your non-profit status, please email us directly, and we’ll let you know exactly what we require!
Along with proper address and contact information, we kindly ask that you provide your Federal Employment Identification Number (FEIN), and in some cases we may ask for additional information like your IRS Determination letter. But that’s usually all you need!
If you are applying for a USIS membership on behalf of a non-profit organization you represent you should be able to search for your organization on Guidestar. If you are having trouble finding this information please reach out to us, and we will gladly help!
That’s no problem! You will need your district’s FEIN, and billing or purchasing contact. You will also need to provide a signed W-9. Of course, you can always contact us for help with anything.
USIS charges a small handling fee based on the value of the item. This fee covers administrative costs and is always less than, never more than, one-third of the retail price. Please note that as a donation recipient you are not purchasing product from USIS. Rather, we are transferring product that has been received by a corporate donor. A handling fee can also be referred to as a Shared Management Fee.
We do our best to fill orders within one day of receiving them. Always feel free to contact us directly though. We are happy to help you get an estimate of how long your order will take to process and fill.
USIS provides some shipping services, like UPS Ground and UPS Next Day Air as a convenience to our non-profit members. The actual shipping costs are passed along to you. If you prefer, you can always make your own transportation arrangements or pick up your order at our St. Louis warehouse.
Unfortunately, no. Distributors and Manufacturers do not honor warranties when it comes to donations meaning sadly, USIS is not able to offer this either.
